Mind Your Manners – Create a flawless brand

We all, at some point in life, have faced those awkward moments and instances where we feel impressing someone is just impossible. That in mind, we, at RACUOCFMF initiated the ultimate professional development project – “Mind Your Manners”, to give our members that much needed leverage to stand out and impress. 
We invited one of the elites in the field, Ms. Faith Landers – Miss Sri Lanka 2008, Certified Etiquette Trainer and Corporate Image Instructor, to our faculty premises on the 7th of September 2017, to enlighten our members about the refined social graces, confidence, etiquette knowledge and polished appearance necessary to achieve their personal and professional goals. 
The evening’s proceedings started with an introduction to our speaker given by the host for the evening Rtr. Supuni Jayawardene.
Our speaker started her session by explaining the difference between manners and etiquettes. She explained that, manners are the ways in which people generally act, whereas etiquettes are a set of rules defining the manner in which certain events or situations should be performed. 
Then, she explained why we need to follow these etiquettes or good manners. She explained that the ultimate objective of doing so is to feel good. When we stay good, in line with these social etiquettes we generally start to feel good and if we feel good we tend to perform our tasks well or simply start to do good, this would again make us feel good and the cycle would go on. 

She then proceeded on to explain and demonstrate few of the most important etiquettes in detail, including, proper attire, proper way of introducing people, proper way of composing an email, proper way of answering a telephone call and even the simplest of things which we often overlook such as how to do a proper hand-shake. 

Special attention was given to dining etiquettes as the dining table is the one place we often assume that we are not put under the microscope but also the exact place used by many to observe one’s natural behavior and to draw conclusions about that person. Our speaker went on to demonstrate the use of cutlery, including the order in which they are placed and their intended purpose. She further explained how to maintain proper interactions at a dining table including, how to pass dishes, how and when to speak and even about the use of mobile phones while dining. 
She ended her session by introducing the golden and platinum rules of etiquette. 
  • Golden rule – “Treat others as you would like to be treated.” 
  • Platinum rule – “Treat others as they would like to be treated” 
The day’s proceedings came to an end with the tokens of appreciation being awarded by the chairpersons of the project Rtr. Pawani Gunarathna and Rtr. Dushmantha Abeywickrama and the vote of thanks being proposed by Rtr. Supuni Jayawardene. 
It was then time for fellowship and to put those etiquettes into practice. 

Written By :-

logo Rtr. Promodhya Abeysekara
Co – Editor 2017/18

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